231 Reviews Found
Confirmed Service Customer
A professional experiance , the best service experiance I,ve had in a long time
Ross H.
SEAFORD
Business Response
Hi there! We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Sales Customer
This is a repeat customer to IGBurton. The Salesperson we have had both times is so knowledgeable, friendly, catering for our needs and really is such a pleasure to work with, his name is Ben and we will refer everyone to him. It was a pleasure doing business with you and your staff.
Jerry S.
LAUREL
Business Response
Thank you so much for your continued trust in I.G. Burton of Seaford! We're thrilled to hear that our staff provided such a great experience once again. We truly appreciate your kind words and your willingness to refer others to us. It’s always a pleasure doing business with you, and we look forward to serving you again in the future!
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Business Response
Hi Darrell, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
The people were professional, patient and polite. The work was completed on time. I was kept informed during every step of the process. A pleasant experience overall.
Thomas K.
MARION
Business Response
Hello. It is great to hear everything was done to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at I.G. Burton of Seaford!
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Confirmed Sales Customer
Very friendly! More efficient that other dealerships we’ve been to! We were able to test drive the car we wanted within 10 minutes of arriving.
Ashley P.
FEDERALSBURG
Business Response
Hi there, thank you for taking the time to leave a review for us at I.G. Burton of Seaford. We're happy we could meet your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
The service of my Tahoe was great. The Tahoe however not so great. This was a 2021 Tahoe with 48K miles and it needed major engine repair. At the same time the technician discovered the rear differential needed service as directed by a maintenance bulletin. Both these items were covered by warrantee. However my trust in the vehicle went to zero and I immediately sold the car. My reading on the problems associated with these 8 cylinder engines and class action law suits are real problems which need to be corrected.
Timothy W.
OCEAN VIEW
Business Response
Our team has acknowledged this review.
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Confirmed Service Customer
As always Chi and Lindsey greeted me with a glad to see you smile. I also spoke with Marlow Hall and the used car salesperson about two cars for my granddaughter... They were outstanding as usual.
Ramona H.
SEAFORD
Business Response
Wow, it's experiences like yours that really keep us motivated! We hope you have a great day!
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Confirmed Sales Customer
Friendly, Knowledgeable, Easy to Work With, and Efficient.
George S.
LAUREL
Business Response
Hi, your wonderful feedback and rating mean a lot to us. Thank you for the great review!
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Confirmed Service Customer
Work was completed with the exception of the front running daylight on the drivers side is still not working. Have another appt scheduled for 1.22.25.
Aaron M.
EDEN
Business Response
Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Very friendly. Talked about what they did and fixed. Would recommend
Marshall W.
SEAFORD
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Confirmed Service Customer
Very pleased with the service at Burton. All the Associates are friendly and helpful.
Ray C.
SEAFORD
Business Response
Hi, your wonderful feedback and rating mean a lot to us. Thank you for the great review!
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Confirmed Sales Customer
Ben was great to work with. He helped me pick out the perfect truck and went over all the functions with me. Floor manager and finance department were also very helpful. Great team at Seaford I.G.!!!
William C.
MILTON
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
I was made to feel comfortable and attended to quickly
Frederick D.
CAMBRIDGE
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at I.G. Burton of Seaford. We hope to be of service to you again in the future. Have a wonderful day!
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. Thank you for the great review!
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us! Take care!
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Confirmed Service Customer
Absolutely pleased with the service. Very friendly, very efficient, comfortable waiting room. Kept me up to date with progress. Overall very satisfied and pleased with the service.
Kimberly H.
LAUREL
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at I.G. Burton of Seaford. Thank you again for the great review!
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Confirmed Service Customer
I purchased 4 new tires for my 2017 truck thru Burtons in Seaford. Three days later it showed a tire was low! They added air to all 4 to make them even and also had to reset the computer sensors that wasn’t done when I picked it up! After a couple of weeks the 3 of the tires were losing air so I put air back in and again they lost air. So I called for another appointment!! They told me the sensors were bad which I had no problem with them before the new tires! They said three of the 4 needed to be replaced which to me should have been changed out during the replacement! The young lady said it was going to cost me $435 to get done which I felt was a ripoff! She came back with a charge of $144 I still say and think that this is a ridicules charge especially since I had it serviced earlier and that bill was $4300. I may have to consider taking my business elsewhere! Now after looking on my phone about the charge of $144 is showing up on my Apple Card as going to the Church of Nazarene and have to see why that is! Just one totally messed service😡
Richard S.
SEAFORD
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
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Confirmed Sales Customer
Ben, my salesman made the whole experience very easy. He took the time to go through everything on my new car to make sure I felt comfortable. He had the paperwork ready for me when I arrived for my appointment to purchase the car which was extremely helpful.
Donna S.
LINCOLN
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at I.G. Burton of Seaford! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Had a payment that I needed to stay close to and got what I needed,truck should have come with rear wheel well liners but had to buy them, that was the only problem. The salesman did a great job.
Ronald K.
SEAFORD
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.